+27 21 201 1167 WhatsApp

What can we help you with?

What can we help you with?

Select Category


Can I pay via a cheque card?

Yes you can!

As long as your card has a Visa or Mastercard logo, a card number, expiry date and a CVV number on the back, you can use the Credit Card payment option during checkout.

These cards are often referred to as debit cards in countries other than South Africa.

Read More

Do you provide student finance?

MasterStart unfortunately does not offer financial assistance at this stage.

We do however have three payment options which could better suit your financial needs.

DEBIT ORDER

...

Read More

How do I pay via credit card?

* On the payment page, select the CREDIT CARD payment option.

* Enter your cardholder name - exactly as it appears on your card.

* Enter your card number - numbers only (no spaces or dashes)

...

Read More

How can I pay via EFT (electronic transfer) or direct bank deposit?

* On the payment page, select the EFT payment option.

* Click on the SUBMIT REGISTRATION button.

* We'll assign you your unique payment reference number and display the MasterStart bank account details.

...

Read More

Do you offer bursaries?

Unfortunately MasterStart does not offer bursaries or student loans at this stage. However, with Stellenbosch University's prestigious reputation, it shouldn’t be too difficult to source and secure external bursaries or funding, to secure your course seat.

Read More

Can I pay from an international bank account?

Absolutely!

You'll have the option to choose the EFT payment option during the payment process.

* On the payment page, select the EFT payment option.

...

Read More

Why is my credit card payment not going through?

Here are troubleshooting steps to some of the more common card transaction errors:

* Check that you entered the correct CVV / CVC number (the last 3 digits on the back of the card).

* Make sure that your card number contains only numbers - no spaces or dashes.

...

Read More

Is MasterStart secure?

MasterStart is 100% safe and secure.

* Your account login, personal details and payment information is encrypted between your web browser and our server using 256 bit SSL (Secure Sockets Layer).

* Your credit card details are never stored on our server.

...

Read More

What is 3D Secure (Verified by Visa / Mastercard SecureCode)?

3D Secure is an authentication system developed by major credit card companies to enhance the security of online credit card transactions and protect against potential fraud.

The Visa implementation of 3D Secure is referred to as Verified by Visa and the Mastercard implementation Mastercard SecureCode.

HOW DOES IT WORK?

...

Read More

Where can I download a tax invoice?

You can download your tax invoice directly from the "Payment Received" email or from the My Account area on the website.

PAYMENT RECEIVED (EMAIL)

* Click the DOWNLOAD INVOICE button.

...

Read More

Where can I see the balance I still owe on my course?

You can manage your courses from the My Account area on the website.

* Click on your name at the top right of the website.

* Select My Courses [https://masterstart.com/my_account/courses] from the navigation menu.

...

Read More

Can I pay with an American Express or Diners Club credit card?

No, we unfortunately don't accept payment from American Express or Diners Club credit cards.

We do however accept all Visa and Mastercard credit/cheque cards.

Read More

What payment options are available?

We offer the following payment options:

* Credit Card (or Cheque Card)

* EFT (electronic transfer) or direct bank deposit

...

Read More

How can I make a follow up payment for my course?

If you've already been through the registration and payment process and would like to make a follow up payment for your course, you can do so from the My Account area on the website.

* Click on your name at the top right of the website.

* Select My Courses [https://masterstart.com/my_account/courses] from the navigation menu.

...

Read More

How do I pay for my course?

Once you've completed the online registration process, you'll be taken directly to our payment page where you'll be able to choose from our available payment options.

If you've previously completed the registration process and would like to return to the payment page, you can do so from the My Account area on the website.

* Click on your name at the top right of the website.

...

Read More