Advance your career with the skills of tomorrow

I am in the sales delivery management space so I oversee a lot of projects and this course came in handy with helping me understand the project side of the business and what the programme manager does, the resources on the project, the project plan/scope, etc. I have a good understanding now of how it all comes together.

While completing the course, I looked for something to implement in my team and I came across a simple yet effective strategic tool referred to as Think Strategy Plan, Align Deliver Strategy. I based my final assignment on it, and have implemented it in my team and we still utilise it

Giving feedback. In my personal and professional life, if anything happens, I make sure that I give feedback right there and then. The course also helped boost my confidence in terms of providing feedback to my subordinates.

Listening both ways (professionally and personally). I have used it in terms of catchups with my team, where now I am asking them more to self-focus and solve problems themselves, where previously it was the other way around.