Starts 6th October
04 October 2020
06 October 2020
4 - 6 hours
Wield influence and persuasive power
We are all called on to negotiate multiple times daily, in our personal and our professional lives. Regardless of the situation and no matter which level of the organisation you on, your power to influence others and negotiate outcomes is one of the most important skills you can possess for satisfaction, advancement and even success. Even if you have incredible ideas, you need to ‘sell’ them to make them effective.
The Negotiation Skills online programme will equip you with the knowledge and skills for effective negotiation to drive mutually beneficial outcomes. You will come away with increased confidence in your ability to negotiate by playing to your strengths to build trust and long-term relationships, take the lead and shape the outcomes in ways that bring others along willingly.
This programme will particularly be valuable for middle and senior-level managers and employees who:
You will come away from this programme with:
The Orientation Module introduces you to the GIBS Online campus, onboards you to the programme and initiates your engagement with the GIBS expert faculty and fellow participants. You have the opportunity to familiarise yourself with the programme details, how to approach online learning and the kinds of activities you will encounter during the programme.
Module One - Formidable You
Good negotiators know how to read themselves, make the most of their personal strengths and emotions, and build sustainable credibility.
The goal of the module is to give you the confidence necessary to drive more engagements and build better relationships.
Module Two - Human-centred You
In this module we will explore how you can be more effective when you negotiate outcomes if you take a human-centred approach. This means approaching the negotiation with a sincere understanding of your negotiation counterpart. To do this you will need to incorporate the context, feelings, and perspective of your negotiation counterpart into the way you approach and conduct the negotiation.
Module Three - Org-savvy You
In a work context, great negotiators understand the organisational environment that they are negotiating in – the politics, culture, and behaviours impact the outcome of solution-finding and negotiation. Understanding these, empowers negotiators to enrich and shape their approach and argument in a relevant way.
In this module, we explore the impact that organisational politics, culture, and defensiveness have on negotiating outcomes.
Module Four - Comms-confident You
In this module we delve into processes, tips and insights that are aimed at giving you confidence as a communicator. We will look at effective communication, non-verbal communication, assertiveness and the implications of these for negotiating online.
Module Five - Value-creating You
In this module, we explore the essentials needed to create value in a negotiation, namely trust and ethics, finding and leveraging uncommon ground, and agility. We also look at some implications for online negotiation.
Module Six - Proficient You
In this final module, we will examine each step of the negotiation process and provide you with some practical tips that are aimed at helping you to be proficient as you negotiate your way through your days at work. These are aimed at expanding on what you have learned up to this stage and you will see how it all comes together.
Throughout the programme, you will have opportunities to test your knowledge, practise application, evaluate your understanding, reflect on your insights and track your improvement with both graded and ungraded assessments.
Module assessments include reflective polls and discussions, multiple-choice quizzes, written assignments and case study applications. You will receive feedback and can discuss ways to improve with GIBS faculty and your peers.
Lisa Botes (MBA GIBS)
Lisa Botes, a guest lecturer at GIBS, is an experienced business consultant specialising in strategy development and innovative problem-solving. She has worked extensively at functional and business levels across numerous sectors such as financial, medical, mining, oil and gas, IT, and education. She has been in consulting for nine years, running her own consulting practice for four years. The art of influence and leadership is significantly embedded in her practice - from ‘selling’ ideas to clients, positioning and garnering commitment. Prior to consulting, she held various senior sales and marketing positions, responsible for strategy development, contract negotiation with retail customers and implementation of national strategies. Lisa Botes qualified in electrical engineering at Wits Technikon, obtained a BCom degree from UNISA, completed an MBA at GIBS, and a Management Advancement programme at Wits Business School. She is registered as a Strategic Management Professional with the Association for Strategy Planning (Canada) as well.