For me, it was commitment, timing, and more of the soft skill stuff that I got from the course. How to deal with people, groups, and colleagues. Getting those assignments done and making sure you covered everything that you needed to cover. Sometimes you don’t have to answer a question as thoroughly as you initially perceive. This has helped me in my own reporting to not assume that somebody understands something and to get into more detail by explaining more. To recognize the different risks in the areas, how to deal with them, and who to speak to. That forms an important part of my day-to-day routine.
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